Refund policy

Return Policy (Include within Refund Policy)

We accept returns within 7 days of receipt, only if the delivery packaging has not been opened, or if the product is damaged or incorrect.

Please notify us before returning the item, and ship the product back in its original packaging. In such cases, we will send a replacement or issue a refund.

We can only accept returns of products that are unused, sealed, and in their original packaging. If all conditions are met, please ship the product back to us using a registered courier service, and a full refund will be issued.

We reserve the right to refuse any returned shipment if the product has been used or tampered with. Shipping and handling fees are non-refundable.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

Refunds will be issued only through the original mode of payment and will be processed within 10 to 45 days, depending on the issuing bank of the credit card.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@mikss.store

 

Refund Policy

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Kindly contact